FAQs

What are your opening hours?

Cakesburg is always online with easy online ordering.

 

 

Do you make bespoke cakes?

Yes, we do. We can make bespoke cake as well as customizing the cake you want. Please Click here for details. 

How many portions do your cakes provide?

STANDARD SIZE 8 Inches 2 Layers (Serve 18-20 portions)

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LARGE SIZE 8 Inches 3 Layers (Serve 28-30 portions)

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LARGE SIZE 10 Inches 2 Layers (Serve 26-28 portions)

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EXTRA LARGE SIZE 10 Inches 3 Layers (Serve 38-40 portions)

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 - It is not suitable for all cakes.

 - If you are looking to serve more guests at your event just contact us.

 What flavors are available?

Our standard vanilla cakes coming with vanilla buttercream and raspberry or strawberry jam which have free option. But you can choose any of the flavors and filling combinations given for your cakes. Just select one of our cake designs and you will find the list of our flavors and fillings on the page. If you want something more unique, please contact us to discuss this .

Do you do corporate cakes?

Yes, we can make photo cakes, logo branded cakes or corporate cupcakes that suits your business a logo branded cake or corporate cupcakes from bakerdays. Whatever your message, our designers will help you craft a stunning company branded cake, Christmas branded cake or Christmas cupcakes that suit your business. Whether you need 10 logo cakes or 10,000 branded cupcakes, we can supply them. We deliver any day of the week. 

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Do you make cupcakes?

Absolutely! Browse our cupcake designs or contact us and discuss your custom cupcake designs. Cupcake orders start at a dozen minimum.

How much notice do you need to make a cake?

We recommend you order your cake at least 2 days in advance especially if it requires more decoration. The reason we suggest you order in advance is because we want time for decorations, figurines and delivery. But we always suggest you to contact us for last minute cake. 

When do you suggest I order my cake before the event?

We recommend you order your cake 1 days in advance as the cake is sealed airtight under the sugarpaste fondant, and will remain fresh for up to 5 days! The reason we suggest you order in advance is because of unforeseen circumstances, like bad weather conditions or delivery issues. 

Do you make soft icing (buttercream) cakes?

Definitely. We can offer you most of our cakes iced with buttercream instead of fondant. But it is not possible for all our cakes especially for shaped (curved ) ones. Please contact us if you would like your cake to be iced with buttercream.

Do you make eggless /gluten free / vegan/ dairy free cakes?

Yes we make eggless, gluten free, vegan and dairy free cakes when it is requested. But it has at least 3 days notice and not suitable for curved cakes. Please contact us if the cake you are looking for is suitable or not.

Quality

Cakesburg’s cakes are hand-made so there may be slight variations in appearance from those shown in our publicity material. We reserve the right to replace unavailable components with those of equal or better quality. Ribbon colour, if a specific colour is required this must be requested at the time of ordering. 

How long will cakes keep fresh and will they have to be refrigerated?

Cakesburg is using buttercream in its cakes. Therefore our cakes should be stored under refrigerated conditions between +2°C and +5°C (Do not freeze), unless stated otherwise. Our cakes should be consumed within two days from the date of delivery.

Returns Policy

In accordance with the distance selling regulations and the Consumer Contracts Regulations 2014, we are unable to accept returns for perishable and/or personalised products. This is clearly stated in the Terms and Conditions.

 

Please Click Here for about DELIVERY 

Please Click Here for about INGREDIENTS & ALLERGENS

 

Something Else?

Please use LETs CHAT icon (Right down corner) for live chat, write to info@cakesburg.co.uk or call us 0 7424 863581

We will be happy to help with any other queries you have.